How long will it take to receive my images?
For sessions, the editing turnaround time is typically between one and three weeks.
Once your images are edited and ready for order, the turnaround time for receiving your prints and products is typically between one and three weeks.
*Timelines may be different during busy season*
How much is the retainer to hold my date?
A 25% non-refundable retainer is required at the time of booking. This amount will be deducted from your final balance.
When is my balance due?
Once you pay your non-refundable retainer, you will have your remaining balance to pay. Your retainer will be put toward your total balance. Remaining balances are due as follows:
Session balance are due no later than 7 calendar days before the date of your session.
What is the travel fee?
Anything within 25 miles from our location is included. Anything outside of 25 miles will have a travel fee. Travel fees are calculated based upon mileage. Feel free to send us the address to the location you have in mind and we will be more than happy to calculate the travel fee.
How early should I book my session?
We highly recommend booking your session as soon as possible. Our dates tend to fill up quickly. Booking your date in advance is the best way to ensure we are able to get you on the schedule. Occasionally we are able to fit in last minute dates, so feel free to contact us to be sure.
Why are sessions at sunset? (Golden Hour)
Professional Photographers swear that “Golden Hour” is the time of day with the best lighting. As the sun moves across the sky, the quality of lighting changes drastically. If there’s one thing that can make or break a photograph, it’s lighting.
When it is NOT Golden Hour, the sun casts dark and unflattering shadows under chins and noses, etc. Bright eyes can appear dark and unflattering. When the sun is still high in the sky, there will be harsh bright light mixed with dark shadows.
Golden Hour is the time frame right before the sun sets. During this time, the sun sits low on the horizon, producing a soft and diffused light which is much more flattering in photographs.
Golden Hour is constantly changing as the months pass and sunset times change. During the colder months the sun can set as early as 5pm, which means sessions will begin around 4pm. However, in the warmer months, the sun sets much later so sessions will begin much later. During the warmer months sessions begin around 6pm or 7pm. These are approximate times. Please contact us to discuss more precise time frames.
Will all of the photos be posed?
Absolutely not! We love capturing natural interaction as well as posed photos!
What if I don’t know how to pose?
That is absolutely okay! Not many people are familiar with posing techniques so we will be right there to guide you along the way!
What is the booking process?
Booking your session consists of choosing which package is right for you, choosing a date, paying your retainer, and signing your contract. You will also need to fill out a questionnaire. Once all of that is complete, you are booked. Once you are officially booked, we will plan the details of your session.
How do I sign the contract?
Upon paying your retainer you will need to sign a contract which will be available via your client portal.
Are any images included?
Image prices are separate from session fees. Sessions do not include any images. Session fees include time with a professional photographer, professional styling guidance , professional editing, and an online password protected viewing gallery. All prints and products must be purchased separately. After we have hand selected and edited the best images from your session, you will have the opportunity to view your images in an online password protected gallery. Upon viewing your images in your online gallery, you will have the opportunity to decide which products you would like to purchase.
What products do you offer?
We offer many options when it comes to receiving your images!
USBs with print release.
Digital download with print release.
Albums featuring beautiful linen covers with many color options to choose from. Albums are available in many different sizes and feature an elegant thick page design. Albums also feature debossing on the front cover which can feature a certain date, a first name, a last name, etc.
Canvases are available in many sizes and feature an image or images of your choosing on beautiful canvas material.
Prints are available from a professional lab available only to professional photographers. Ordering prints through Elissa Houghton Photography ensures correct color and quality among all prints.
Do the images have watermarks?
All images posted online will have a watermark. Any image purchased will have the watermark removed.
How many images will I get?
Every session is different, so we do not set a limit on how many images you will get. We take many photos throughout each session and wedding and select and hand edit the very best ones.
Can I have every image?
We do not release all images taken during your session or wedding. It is an industry standard to not release all images taken.
Can I have the unedited images?
We do not release any unedited images. It is an industry standard to not release any raw or unedited images.
Do you offer discounts?
Yes! Our Client for Life Program and our Referral Program offer many great discounts. Check out the “Client for Life Program” tab and the "Referral Program" tab or contact us for more information. We also occasionally do mini sessions, contests, and Black Friday sales!
What if I have questions that are not covered here?
If you have any further questions, please contact us.